Administrators can manually send their users an invite link if the user is not receiving the invite in their inbox. An admin can manually send an invite link by following these steps:
1. Log into your account
2. Navigate to the Permissions page
3. Search for the user's name
4. Select "Invite Options"*
5. Select Manual Invite
Once you generate a manual invite link, your native mail client will be opened so you can send a direct message to the user's email address you have on file. You will also be provided with the direct invite link in the event your mail client does not automatically open. Please make sure to only send the invite link to the intended recipient.
*The option to send a manual invite link will only appear for "Pending" users. Pending users are users who have not yet accepted their invitation.
Also refer to Email deliverability of CapLinked emails